TERMS AND CONDITIONS
These Terms and Conditions (“Terms”) govern your use of the website and services provided by DZ Echo Consulting (PTY) Ltd (“Company,” “we,” “us,” “our”). By accessing our website or engaging with our services, you agree to comply with these Terms. If you do not agree, please do not use our website or services.
1. DEFINITIONS
1.1 “Services” refer to business consulting services, including but not limited to Business Development, Human Resources (HR), Customer Service, and Emergency Preparedness.
1.2 “Client” or “You” refers to any person or entity that engages with our services or accesses our website.
1.3 “Confidential Information” refers to any proprietary or sensitive information shared between the parties, whether written, verbal, or electronic.
2. ACCEPTANCE OF TERMS
2.1 By accessing or using our website or services, you confirm that you are of legal age and have the legal capacity to enter into a binding agreement.
2.2 These Terms constitute a legally binding agreement between you and DZ Echo Consulting (PTY) Ltd.
2.3 We reserve the right to amend these Terms at any time without prior notice. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
3. SERVICES
3.1 Our consulting services are provided on a professional advisory basis only. We do not guarantee specific business outcomes or results.
3.2 All service engagements require a formal agreement outlining the scope of work, fees, and duration.
3.3 The Company reserves the right to refuse service to any client at its discretion.
4. FEES AND PAYMENT
4.1 Fees for services will be outlined in a written agreement or quotation.
4.2 Payments must be made in full as per the agreed-upon payment terms. Failure to pay may result in suspension or termination of services.
4.3 All fees are non-refundable unless otherwise specified in writing.
5. CONFIDENTIALITY
5.1 Both parties agree to keep all Confidential Information strictly confidential and not to disclose it to any third party without written consent.
5.2 This obligation does not apply to information that:
Is publicly available.
Is lawfully obtained from a third party.
Is required to be disclosed by law.
6. INTELLECTUAL PROPERTY
6.1 All intellectual property, including but not limited to reports, documents, strategies, and methodologies provided by us, remain our exclusive property.
6.2 Clients may not copy, distribute, or use our intellectual property without prior written consent.
7. LIMITATION OF LIABILITY
7.1 DZ Echo Consulting (PTY) Ltd is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.
7.2 Our total liability shall not exceed the amount paid for the specific services provided.
7.3 We do not guarantee uninterrupted or error-free service.
8. INDEMNIFICATION
8.1 You agree to indemnify and hold harmless DZ Echo Consulting (PTY) Ltd, its employees, and affiliates from any claims, damages, or losses arising from your use of our services or website.
9. TERMINATION
9.1 Either party may terminate a service agreement with written notice, subject to the terms of the specific agreement.
9.2 We reserve the right to terminate services immediately if a client breaches these Terms or engages in illegal, fraudulent, or unethical conduct.
10. PRIVACY POLICY
10.1 Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
11. GOVERNING LAW AND DISPUTE RESOLUTION
11.1 These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.
11.2 Any disputes arising from these Terms shall first be resolved through mediation. If unresolved, disputes shall be submitted to arbitration in accordance with the Arbitration Act, 42 of 1965, or pursued in a competent South African court.
12. FORCE MAJEURE
12.1 We shall not be liable for any delay or failure in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, governmental actions, or power failures.
13. GENERAL PROVISIONS
13.1 Severability: If any provision of these Terms is found to be invalid, the remaining provisions shall remain in full force and effect.
13.2 Entire Agreement: These Terms, along with any written service agreements, constitute the entire agreement between you and DZ Echo (PTY) Ltd.
13.3 No Waiver: Failure to enforce any provision of these Terms shall not be considered a waiver of our rights.
14. CONTACT INFORMATION
For any questions, concerns, or legal notices, please contact us at:
DZ Echo Consulting (PTY) Ltd
Email Address: info@dzecho.co.za
Phone Number: 071 591 1177
By using our website or engaging our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.